Junior Client Servicing

Grapes, India’s leading Integrated communications agency nurtures digital strategy and marketing approach across paid, earned, and owned platforms. With both brand and business impact in the forefront, Grapes offers full services in Digital and Communication Solutions – Strategy Wonks at head and Creative at heart, we are strong in setting KPIs, goals and executing innovative-creative campaigns. We combine Strategy, Process, and Trends to build brands and turn customers into evangelists. Powered with a deep Technical Knowledge – combined with extensive experience in Digital marketing, we at Grapes are equipped to service all our clients with perfect communication advice as apt for their brands. The vision is a clear one, of outperforming expectations at every possible stage. With over 200+ minds continuously at work, we own what we do! Agile minds are at our core with a continuous endeavor to invest in talent

Roles & Responsibilities

  • Act as the point of contact for clients for digital management matters
  • To provide the account team with timely/ accurate market data, budget limits, job specifications, marketing direction, and completion due dates
  • To liaise with creative teams and internal resources to ensure that projects are running smoothly on time and on budget
  • Be the single point of contact for all operational updates
  • Understand client Briefs and be able to rewrite the briefs for internal teams
  • Ensure that all deliverables are delivered on time, within the scope, and within budget
  • Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
  • Responding to client inquiries in a timely and professional manner.

Desired Qualifications & Experience

  • 1-2 years of experience in advertising/digital marketing
  • Excellent communication skills
  • Graduate degree or equivalent experience
  • Hands on experience in MS office

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